How do you handle customer onboarding for a SaaS product that has a steep learning curve?

Question

Our product has a steep learning curve. How do you structure the onboarding process to make it easier for users?

Karen Isbell · Accepted Answer

1. Take another look at the user experience--is there anything that could be simplified?

2. If the UX can't be simplified, consider live onboarding sessions and/or step-by-step video tutorials

Hope this helps! 🙏

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