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  • How do you manage user feedback and requests?

    Moumen Hamid
    4 replies
    Let’s be honest, Canny is not designed for solopreneurs and using it across different apps, juggling different accounts and feeling like I’m using none of the “pro” features has gotten old That’s why I’m launching SaaSy Check it out here: https://www.producthunt.com/posts/saasy-help How do you manage user feedback and requests?

    Replies

    Andreas Sohns
    We sort user feedback, tackle the most important requests first and keep our users updated regularly.
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    Chemical Bull
    We manage user feedback and requests by collecting input through surveys and support channels, prioritizing based on impact, and implementing changes regularly. https://www.chemicalbull.com/pro...
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    Moumen Hamid
    @chemical_bull for your use case, having a chatbot that is knowledgable about the products can quickly resolve any friction! Great Work!
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    Gurkaran Singh
    Managing user feedback can be trickier than debugging code sometimes! But hey, that's where the magic happens. So sit back, grab some coffee, and let's turn those feedback frowns upside down!