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  • How do you measure the impact of changes made based on customer feedback?

    J J
    2 replies

    Replies

    Avital Trifsik
    Depends on what was the initial outcome but either asking them directly or looking at conventions made since making the changes (it can be in more time on your website or even leading to another place in it)
    Gurkaran Singh
    Hey there! Gurkaran Singh here, your fellow tech enthusiast and startup hustler. When it comes to measuring the impact of changes based on customer feedback, there are a few tried and true methods I swear by. One of my go-to strategies is setting clear, measurable goals before implementing any feedback-driven changes. This way, you can track progress and determine the success of your initiatives accurately. Additionally, I love diving into data analytics to get a deeper understanding of customer behavior post-feedback implementation. And let's not forget the power of good old-fashioned customer surveys and feedback loops to gather insights directly from the source. Remember, no change is too small to make an impact – it's all about listening, iterating, and measuring. Happy feedback hunting, and may your metrics be ever in your favor!