Is knowledge management a pain point for your organization?
Joe
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Here is the data I found about impact of not having a central place to curate, create, share and consume knowledge. Do you agree with these pain points? Any creative ways your organization has solved this problem?
-When a senior employee leaves, 70% of knowledge leaves with them
-Different employees ask the same questions to each other, reinventing the wheel.
-Employees spend 5 to 10 hours (10-20% of the time) a week looking for answers to questions which someone in your organization already knows.
-Slack or team has become cluttered. Employees interrupt each other rather than curating knowledge and using it in a systematic way
-The most important asset of your organization is the “knowledge base,” and it is not appreciating as much as it should over the years.
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