Optimizing SaaS Onboarding: What would be most helpful for YOU?

Question

My friend and I are hosting a free workshop for optimizing SaaS onboarding next week! We're organizing the workshop into three sections:

🎯 Launching the right onboarding model
🎯 Identifying your 'aha' moment 
🎯 Increasing trial to paid conversion

Is there a specific question/topic you think might be the most helpful that we address??

Patricia · Accepted Answer

Hmmm. For me, it would be helpful to learn practical insights. How many steps should my onboarding process be? Should I be asking users to convert to paying customers during onboarding? After?

Efrem Epstein · Answer

What are the biggest mistakes that SaaS companies make in their onboarding process and how can one avoid them?

Joanna Kurylo · Answer

@e_l_g_e Yes! Would it be useful to visually showcase the mistakes and show actual examples?

Fabian Maume · Answer

Copywriting for onboarding emails and tutorial is for me one of the most challenging things.

Krishna Kumar · Answer

Tools to use

Efrem Epstein · Answer

@joannakurylo I think examples always great!

Joanna Kurylo · Answer

@patricia_the_founder I like this idea! It's useful to get practical next steps on how to implement strategies. Thank you!

Optimizing SaaS Onboarding: What would be most helpful for YOU?

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