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  • Roast my page

    Josh Freeland
    11 replies
    Looking to get some good constructive criticism on my website. Going to be launching in about 2 months and was looking for some more in depth feedback. I have received some great advice already from the community and implemented, but always looking for new perspectives on how to make it better. https://www.tully.ai/

    Replies

    I gave some feedback previously about the sections being hard to read sometimes due to scrolling - It seems a little better now than I remember, did you make the changes?
    Naresh Meetei
    Reduce the hero texts and move up the CTA (Join button). That's the most important thing, and it should be visible as soon as the visitors land on your website. The texts in "What makes Tully. Different" section can also be reduced.
    David J. Kim
    -Great hero section design. -Not feeling the logo imo. -The actual app examples could use some polishing up, especially the fonts on the text (I noticed this on "Access Your Chats Anywhere" -On the mobile version of the website, it's tough to see the app example (the desktop/mobile app image) -Imo "Access Anywhere" is so common with web apps these days it's not a real feature. Overall it does look great!
    Josh Freeland
    @between_team thank you! we are actually in redesign of the app and will be posting updated app examples. I like your input on the access anywhere. thinking about changing that section up. thanks again!
    Karthik Tatikonda
    1. Design looks good. 2. What makes tully different section is not clear and text heavy 3. Font in the images is not readable
    Grace Hur
    Nice! Such a great way to gather feedback to iron out the the edges. Some things I noticed: ➡️ Arriving on the website, the page is already semi-scrolled down, so your navigation interferes with your hero section; thus, felt confusing right when I saw the page (how can I send you a screenshot?) ➡️ Navigation is too big and distracting for me to focus on the page content. I minimized my screen to 80% to compensate. ➡️ Lots of text to read, but hard to focus and digest the key takeaway. ➡️ App screenshots can be more simplified :) ➡️ Typo in Multiple Chats: "Initiate Multple Topics" ➡️ Typo in FAQ: "Frequently Asked Quetions" A HUGE plus: I think you nailed the value perception. I have a good idea of how Tully works and what I can expect from it. As for next steps, the consideration I would offer you is to evaluate your copy. Mental health is a very sensitive subject and has many different facets. You're also fighting a tough fight because people may have pre-conceived opinions and concerns about the intersection of mental health and AI. Unlike other makers, you don't have the luxury to simply communicate what Tully is, who Tully is for, and what are the features and benefits. You will have to do more to earn trust, and convert that value perception to value realization. As a reader, I want to quickly understand: ➡️ Who is your ICP? How is this relevant (or not) to me? ➡️ Does this problem space and how its framed resonate with me? ➡️ Are my primary concerns about using AI for improving mental health addressed? ➡️ Is this solution a better alternative to what I have/am seeking or is this complementary aid? ➡️ Theeen, how does Tully work? It might be easier to communicate these points with more use of visuals and concise text. OOF - ironically, that's a lot of text from me 😅 lmk if there's any questions.
    Maël Harnois
    Design is sick tbh. Not much to say there, or small details but not really relevant. Got some remarks regarding the pricing though. I'm thinking that focusing on differencing your plans with a number of words might lose the users. You want them to make it easy to chose between your plans, and not to have to think on how many words they usually use in a conversation with other people to find what is the appropriate plan for them. Make it easy for your users. The approach feels based on technical data, where I do get you since you pay OpenAI per 1k token. But not sure it makes sense to transpose that to the user. Especially if you use ChatGPT 3.5, it's $0,002 / 1k token so with the first package at $19 it would cost you less than $0,16... (if we take an average of 4 token/word) So one option could be to orientate the pricing strategy of the higher plans with something more like feature oriented than word based. For instance you could include the voice only from the advance tier and not the basic. Anyway, food for thoughts, that's a tough subject and here is my own opinion, everybody thinks differently. I scratched my head for so many hours regarding the pricing of my product that I feel this is a subject that's worth discussing (funny / paradoxal part is I display the number of speech-to-text minutes for the plans). It has a lot of psychology in it ahah.
    Josh Freeland
    @maelus had a lot of back and forth on this as well as I am trying to gauge the best way to setup pricing. But I really appreciate this feedback and going to think on this harder. I foresee before launching this will change!
    Maël Harnois
    @joshuafreeland yeah I could imagine ahah. Launching in few hour and changing for the 3rd time my pricing strategy. I believe the best is to go for it and iterate. One thing though: for my next product I'll adopt the "start low and rise" strategy I think. The end-goal is to have people using our product so I might put the rentability in a second plan. Looking forward to your launch ✌️