Should i make my SaaS Paid or keep it Free?

Question

Working on https://www.tabrizz.com, I am building another feature, user analytics i.e. how many users came back to the website after leaving it.

Should I make it a Paid feature?
Suggest the features you'd like to have. ✨

Manpreet Singh · Accepted Answer

@jd_worcester @namrata_arya Freemium it is ✨

JD Worcester · Answer

Freemium

Manpreet Singh · Answer

@walt_wu I think a free minimal feature attracts potential customers, and when I have some customers using the feature adding more valuable features will attract them to buy. 
This way they already know the product's authenticity and are happy to upgrade from the Free plan to get more benefits.

Manpreet Singh · Answer

@busmark_w_nika I think one-time payments make more sense in this case, I'll probably go with one-time payments for extra features.

Namrata Arya · Answer

@jd_worcester came here to say this

Namrata Arya · Answer

@manpreet_singh5 great! All the best :)

Manpreet Singh · Answer

@mihir_kanzariya I am currently building Dashboard per user so that they can see how many users came back to their website after leaving. Similar to user retention rate.

Business Marketing with Nika · Answer

Some features for free (limited version) and when people want to have more features and possibilities – subscription or one-time payment.

Mihir From PdfGPT.IO · Answer

Have you considered offering it as a premium option while keeping essential analytics free? Also, it would be great to include metrics such as user retention rates and popular content among returning users.

Walt Wu · Answer

If you are developing this product to make money, my advice is to start charging as early as possible because only paying users are your real users. This can provide you with much higher ROI feedback, such as determining whether the product has reached PMF, whether it is worth continuing, and how to filter the endless demands from users. For example, users who say “I will pay if you add XXX feature” are far less important than those who have already paid and then make requests.

Greg Cohler · Answer

@jd_worcester how do you feel about microtrans? My launch on June 28th will impact my business model depending on my decision to make it freemium.

Manpreet Singh · Answer

@thestarkster Totally agree, the free tier is what attracts users to try products even with limited features.

Business Marketing with Nika · Answer

@manpreet_singh5 it is about testing. You will see :)

Should i make my SaaS Paid or keep it Free?

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