Should we have customer testimonials on our official website?
Elena Cirera
35 replies
Replies
Hamza Afzal Butt@hamza_afzal_butt
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Zebracat AI
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Customer testimonials work like referrals, convincing your visitors that they can rely on your business.
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Reading through client experiences is an invaluable source of information to help you understand what they expect from you. Reflecting on these insights can help you improve all aspects of your business.
Testimonials from the right persona will help the buyer empathize and click to buy your product!
Absolutely. Testimonials not only add credibility to your business, but also help promote the best features of your product - pushing your buyer's directly into the consideration stage of purchase.
If you want to sell things, yes. Social proof sells.
![Product Hunt](https://ph-files.imgix.net/d618ea86-70ae-4d12-8ec2-0ed78c723ddf.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=15&h=15&fit=crop)
Product Hunt
![Undefeated Underdogs Podcast](https://ph-files.imgix.net/b14754be-1c1c-463a-ae01-3f65688842d1.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=15&h=15&fit=crop)
Undefeated Underdogs Podcast
@product_at_producthunt Thanks for the plug!
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Between
There's no reason not to. But you gotta also be careful that it doesn't sound canned. You gotta let them use their own words.
We made this mistake too, but in the early stage you have to remember that you are what the market says you are, so you need to let your customers describe your product so others can clearly see what you bring to the table.
Neo (Beta)
Yes, I'm curious to know why would you not?
![Undefeated Underdogs Podcast](https://ph-files.imgix.net/b14754be-1c1c-463a-ae01-3f65688842d1.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=15&h=15&fit=crop)
Undefeated Underdogs Podcast
Definitely! It adds credibility and puts other people's experiences in front of your potential customers. Most people aren't early adopters and want to see someone else try something first.
Highly recommend for higher-priced products because the customer will do a ton of validation and trust-building prior to purchase. A video testimonial will be the best, but most difficult to capture (try Testimonial.to for this).
Incentivizing existing customers is the best way to do this, but it will take a lot of customer success work.
Of course, we should!
:)
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IconShock
I use https://testimonial.to/ and it works perfectly with all amazing features fr
Yeah. It sells
I can't think of a reason not to.
Yes. It is realy important to make your product trust worthy
Definitely, customer testimonials on the official website are a great way to showcase your company and its credibility.
InAppStory
Definitely YES! Your testimonials are RTB (reason to believe).
People hear people, then – brands
Yes, the website testimonial can help your site and business growth.