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    Should you make a product just because your customers want it?

    Lindsay Davis
    12 replies
    We at Icons8, modified our 3D illustrations and created 3D models from them because a lot of our customers were asking for it. And it’s our new 3D models library — Threedio. We’ll launch it on November 9th💥 What do you think? Is it a good practice?

    Replies

    Igor Lysenko
    IXORD
    IXORD
    If there is a demand, why not study the issue and determine whether there is value in creating a product.
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    Elena Tsemirava
    Yes, sure. It's an absolutely normal practice.
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    Eliza Crescini
    I think, yes. If you think your existing customers will benefit from it. Also, it's good if you can make a product that not just your existing customers will enjoy but also your potential customers.
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    Diane Hall
    Only if it's a pizza-flavored toothpaste! 🍕
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    We should make so they can "Use It"
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    Lucky Croissant
    While it's important to listen to your customers and consider their feedback, making a product solely because they want it can be a double-edged sword. Here are some key considerations: Customer Feedback is Valuable: Customer input is invaluable for understanding their needs and preferences. It can guide product improvements and innovation. Balance with Your Vision: Your product should also align with your company's vision and goals. Sometimes, customer requests may not align with your long-term strategy. Market Research: Before creating a product based on customer demand, conduct thorough market research to ensure there's a broader market for it beyond individual requests. Prioritization: Not all customer requests should be implemented immediately. Prioritize those that align with your vision and have the potential for broader market appeal. Innovation: Don't be afraid to introduce new ideas that customers may not have requested but can add unique value to your product or set you apart from competitors. In summary, it's essential to strike a balance between meeting customer demands and pursuing your own vision. Successful products often find the sweet spot where customer feedback informs and enhances innovation rather than dictating it entirely.
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