What are your expectations and desires from a live chat on a website?

Question

Are you looking for a basic live chat for customer support or a more advanced one that uses AI and automation to drive sales and loyalty?

What do you think?

Saman Baloch · Accepted Answer

It depends on my specific needs and goals. If I prioritize efficient customer support, a basic live chat may suffice. For driving sales and enhancing loyalty through automation and AI, a more advanced solution would be beneficial. I should consider my business objectives and choose the option that aligns best with my priorities.

Tra Ly · Answer

stable and not making my website down

Answer

I aim for efficient problem-solving, personalized assistance, and a seamless experience that feels human and responsive.

MaxxKingston · Answer

When it comes to live chat on a website, I'm all about that sweet spot between basic customer support and cutting-edge AI. It's like, give me the human touch when I need help, but throw in some AI magic for a seamless experience. Have you guys tried omegle video chat platform? It's this hidden gem I recently discovered, and man, the conversations there are wild! So, yeah, I'm all in for a chat that's not just about problem-solving but also building connections and maybe, just maybe, creating some hilarious moments. What do you think?

Elena Phan · Answer

@saman_baloch absolutely, it varies based on the industry a business is in. But what features do you think work well to support customers and sell more at the same time?

What are your expectations and desires from a live chat on a website?

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