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    2. What communication channels does CPaaS support?

    What communication channels does CPaaS support?

    Dhenakar
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    Abirami Elangovan
    Communication Platform as a Service (CPaaS) supports various communication channels for enterprises, internal and external teams, and other use cases, too. The major communication capabilities CPaaS can offer include 1. Short messaging services (SMS) 2. Voice calls with SIP and VoIP 3. Video conferencing 4. Multimedia messaging services (MMS) 5. Rich communication services (RCS) 6. Social channels (WhatsApp, Facebook, Messenger and WeChat) Choosing the desired CPaaS provider will get you the end-to-end communication channels based on your needs and preferences.
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