Which onboarding process do you find most helpful?

Question

Michael Shver · Accepted Answer

I would say that having an interactive product walkthrough is nice, but sometimes I skip it and opt for step-by-step tutorials instead. They are easier to return to whenever you need them, allowing you to search for specific answers to your questions without having to sit through irrelevant information like in video guides. And an email series might just easily get lost among all the other emails.

Laura Riehl · Answer

@michaelshver Thanks for your reply, super helpful!

Laura Riehl · Answer

@asmitha_rathis1 Agreed, thanks for sharing!

Asmitha Rathis · Answer

It definitely depends on the product for me, but I would say step-by-step is easy to navigate and skip over some parts when needed.

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I adore onboarding procedures that walk me through everything step-by-step and provide me with useful hints and directions as I go.

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For me, the most successful onboarding procedure is one that emphasises useful work and real-world examples.

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For me, the optimal onboarding involves interaction, engagement, and a manageable amount of knowledge all at once.

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Processes for onboarding that provide progress tracking and frequent check-ins are the most helpful, in my opinion.

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The most beneficial onboarding procedures, in my opinion, are those that provide detailed instructions and explanations.

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The most advantageous onboarding procedure is the one that offers interactive tutorials and rapid access to support.

Which onboarding process do you find most helpful?

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