Which service do you use for testing your service? 📙

Question

I'm curious what services are out there for testing your product or/service? I mean not UI testing but testing the service from the customer's perspective.

Jon Zhang · Accepted Answer

Do you mean , use some software like sentry.io / New Relic./ Firebase to get some basicly  technically feedback from you real customer ?

Nico Spijker · Answer

We have used "Userbrain" in the past to get feedback on UX and user flows. Very useful and easy to set up!

Chi-Kai Chien · Answer

Used usertesting.com many years ago. Their testers were "semi-pro". That is, they seemed to do it as a side hustle, and as such, their opinions didn't seem necessarily representative of our target demographic.

Richard Gao · Answer

I usually DM people on reddit that might look interested. If I am targeting a very narrow market, then I might use betatesting.com

It's paid but it's good value.

Jon Zhang · Answer

And your can use something like Atlas/FullStory/OpenReplay to replay the session.

Which service do you use for testing your service? 📙

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