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Duonut — AI Conversational surveys with real time follow ups
Duonut goes beyond traditional surveys by engaging customers with real-time, AI-generated follow-up questions. The AI is trained using your URL or internal docs. Easily embed it in your product flow to receive instant, AI-generated summaries of user responses.
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Replies
@balaji_rao1 Thank you so much Balaji! Looking forward to hearing your feedback after using the product :)
Maker
@balaji_rao1 Thank you so much! We’re excited to have launched Duonut.com, and we’re glad you find it interesting. We truly appreciate your support!
Duonut is a refreshing take on customer surveys! I love how it moves beyond the typical NPS approach by using AI to create personalized questions and engage users in meaningful conversations. The ability to embed surveys seamlessly and get deep insights through AI-generated summaries is incredibly valuable. This could really help businesses gather more actionable feedback and enhance their customer relationships. Excited to give it a try and see the difference it makes!
Launching soon!
Great product and congrats on the launch, can this also serve as product recommendation system as opposed to pure NPS surveys ?
@othman_kabbaj Thank you so much for your kind words and support on the launch! While our current focus is on creating effective NPS surveys, we love the idea of expanding into product recommendation systems.
It's definitely something we can explore in the future—feedback like yours helps us grow!
Maker
@othman_kabbaj Thank you so much! We’re excited to have launched Duonut.com, and we’re glad you find it interesting. We truly appreciate your support!
Maker
@othman_kabbaj Thank you so much! We’re excited to have launched duonut.com, We truly appreciate your support!
This could streamline my feedback collection. How do you ensure the AI's accuracy in real-time?
Maker
@william_jin Thank you so much! We’re excited to have launched Duonut.com, and we’re glad you find it interesting. We truly appreciate your support!
@william_jin Great to hear that Duonut could streamline your feedback collection! Our algorithms continuously learn from user interactions. We are constantly refining the system to improve accuracy and relevance based on the feedback we receive. If you have any specific needs, we’re happy to discuss how the AI can be tailored for your use case.
Congrats on the launch :) Love the focus on follow-up questions. Makes those boring surveys more interesting.
@pooja_jayasri Thank you so much Pooja. Can't wait for you to try it out ! :)
Maker
@pooja_jayasri Thank you for your appreciation and support! We’re excited to have launched Duonut.com, and we’re glad you find it interesting.
I understand that it is about enhancing the dialogue experience with dedicated customer service based on the NPS tool. This can help users better express why they like or dislike my product. However, one question is, how can we improve users' patience with products they dislike? For example, if I browse a product and rate it 3 stars, and it asks me why I gave a low score, to be honest, I might not necessarily respond.
@an_zuo Thank you for your thoughtful feedback! To improve user patience and encourage responses for users, who are less satisfied, we aim to keep surveys short and relevant, asking tailored questions that feel meaningful rather than time-consuming.
We’re always looking for ways to make this process smoother and more engaging, so we truly appreciate your insights!
@ramya_bhaskar Yes, this is a relatively difficult problem to solve, and I look forward to your team creatively addressing it. Because I really need it.
@an_zuo Totally agree An! Getting detailed feedback after a lower rating can be challenging.
Require a more engaging and less intrusive way to capture meaningful responses, which doesn't overwhelm the user. We're excited to rise to the challenge to meet this need! I will be in touch with you, as we explore this challenge more closely! Thank you so much for sharing your insights :)
Whoa, this is cool! Imagine getting real-time feedback without lifting a finger. 😴
@ihuzaifashoukat We’re excited for you to try it out and can’t wait to hear your feedback!
Maker
@ihuzaifashoukat Thank you so much! We’re excited to have launched Duonut.com, and we’re glad you find it interesting. We truly appreciate your support!
@open_love_app Thank you ! We’re excited for you to give it a try, and we're here to support you every step of the way!
Great job by the team, have been following their journey a while. Really innovative solutions. Up and Above!
💡 Bright idea
This is a great area ready for disruption. The direction is clear and interesting. I would encourage the team to move on to phone/video interviews as well, which is where extracting insights becomes really complicated and where users talk with the most detail.
We've worked in similar (smaller) projects for clients wanting to aggregate customer product reviews, happy to share our learnings.
Best of luck team!
@jalcantara Thank you for your thoughtful feedback! We agree—there's a lot of potential for disruption in this space, and exploring phone/video interviews for deeper insights is a great suggestion. We'd love to hear more about your experience with similar projects and any learnings you’re willing to share!
Of course, this week and next is busy with Tech Crunch, but please feel free to reach out anytime! @ramya_bhaskar
https://www.linkedin.com/in/jorg...
I think it would be awesome if Duonut could integrate with existing CRM system to sync user data and track feedback history. Is that something on the roadmap
@blondelle_pai Thank you for the great suggestion! We already offer integrations with HubSpot, Slack, Microsoft Appstore, Gmail, and Google Sheets, and we're actively exploring adding more tools to our roadmap. I’d love to hear if you have any specific integrations in mind, so we can prioritize them moving forward!
@mohan_nsn Thank you so much for signing up! We're excited for you to try it out, and we're here if you need any support along the way. Appreciate the well wishes!
Hey @ramya_bhaskar, great product! You call it AI chat bot. Do I understand correctly that the AI part is the question generation and what does the chat bot do?
@lyudmila_popova Thank you for the feedback! Yes, you're right—the AI plays a big role in generating personalized questions based on user interactions. The chatbot, on the other hand, engages with respondents in real-time, creating a natural, conversational flow to gather feedback. Together, they work to make the survey experience smoother and more insightful! Hope it answered your question.
@lyudmila_popova Glad to know this. I’d love for you to give the product a try and share your feedback!
Congratulations team Duonut, for building such an interesting platform for NPS surveys.
I found it very easy to use, it helped us capture some of the hidden black spots in our onboarding process.
Great tool to get almost realtime feedback from the clients. Super value for money.
Thank you for introducing Duonut!!! 5 Stars from my side
@neha_gupta49 Thank you so much for your incredible feedback and 5-star rating! We're thrilled to hear that Duonut made it easy for you to uncover hidden gaps in your onboarding process and capture real-time feedback. Thank you for being part of the Duonut journey!
Duonut | Conversational AI survey.