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Mike Gozzo
Motion AI + Smooch.io — Build bots in minutes without code, deploy them anywhere
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Mike Gozzo
Maker
We’re so happy to see that Motion AI brought Smooch to their bot building platform. With this new partnership, bot building becomes so easy that almost anyone can do it using Motion AI’s simple flow-chart based user interface. You can even send rich structured messages like quick replies and purchase buttons. Best of all, you can take advantage of all of Smooch’s rich business system integrations (Slack, Zendesk, Front, Help Scout and soon Salesforce!) so that you can keep humans in the loop, without leaving your favourite software. Can’t wait to see what y’all build!
Blair Hudson
@gozmike can you share a little more about Smooch and Motion AI, and why bot building is better together? what can the platforms achieve together that wasn't possible before?
Kevin Gauthier
Maker
@blairhudson @gozmike Motion AI lets you easily create bots with a visual flow and Smooch.io brings all of your channels — Messenger, WeChat, Telegram, live chat, in-app, SMS, email and other platforms — into your existing business services for a unified workflow. By using them together, you can create and deploy bots on any messaging channel, while also keeping the communication open for humans in the loop using your existing software.
orliesaurus
A M A Z I N G! I have tried other platforms but this one is just stunning, even the onboarding makes me happy. I'm going to use it for a few tests and mocks for a project im working on :)
Jonathan Widawski
Smooch = ❤️ This new product looks great, and Mike & the team find a way to stay innovative every time. Looking forward to create a bot!
LekanB
@davidjnels @smoochlabs @gozmike - Is there documentation on how to get this connected? Can't seem to find it on Smooch or Motion.ai -- This link doesn't seem to provide any actual info except to explain motion.ai. ( https://app.smooch.io/apps/56cc1... ) All your other integrations seem clear on how to connect... Enter API key here, etc... Thanks.
Mike Gozzo
Maker
@lekanb @davidjnels @smoochlabs Thanks for reacing out. You need to start the integration from the motion.ai side. @davidjnels can walk you through how this works!
LekanB
@gozmike Thanks Mike... I think the issue is with adding existing Bots. There does not appear to be a way to go back and connect or move an existing agent. Thanks for your help!
David Kram
Is it possible at this point to integrate with encrypted messengers, i.e. Signal, Facebook Secret Chat, Wickr?
Elizabeth
NICE. Installed it, then my @slack team cyberbullied me for installing a bot that looks like a but - but I stood strong - keepin' this ish in there. @smoochlabs @motiondota @gozmike @thebestkao @davidjnels @andrewshen @jpjoyal
rkwagle
Nice. Looks no-brainer from the on-set.
David
Maker
Integrating with Smooch.io was a no-brainer for Motion AI. Our platform processes millions of messages to and from bots on a wide variety of mediums — and now, integrating with Smooch.io allows our users to reach even more customers on platforms such as Line, WeChat, Telegram and others. The recent addition of OAuth support to Smooch’s API made the integration itself a breeze, and allowed for a very cohesive integration between our services.
Michael Sparks
Been using Smooch for customer support for a while with tons of success. Also have been looking for an easy to implement bot to handle some basic customer support that doesn't require any coding at all. I pondered Meya, but ran when I saw code. This looks like just the ticket! Integrating it with Smooch right now and going to give it a whirl.
Arnoldas Rūškys
That is crazy great. The easy to make bot is amazing
Mark Savchuk
Playboy as a customer? Niiice :)
Davin Kho
anyone can connect the line@ ? seems they dont use MID anymore ? or am i wrong ?
Martin Lucas
I'll definitely be trying this out, we're running Smooch.io with Messenger for customer support and it's been great - adding a bot has been something I've wanted to do for a while.
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