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I've been using this Shift for a couple of months now and I'm still a fan of this tool but I'm not very happy with the current price ;)
Not like I'm complaining that it's not a freeware, but even the free version doesn't look that appealing. It's basically Gmail/Outlook inside an application container, something that someone with basic skills with JS/Electron can do (and which has been already done by Franz and some others).
And since there is no demo about the "Premium features", I don't know what the application can do. So yeah, removed it.
Contacted sales about testing the unified search, since it sounds like a useful feature. However, in reality, its utility is dependent on implementation and performance.
Was told by sales to go ahead and pay for a subscription, since they're confident I'll like it, and if not, contact them back and they'll "see what they can do." (No assurance of a refund) In fact, I can't seem to find their refund policy anywhere.
Expecting customers to throw money at you just to see whether your software fits their needs seems like a bold policy.