Disgusting support and a way of doing business and solving problems when they sold lifetime deals and hid important limits due to the "limited features on the deal page". Overestimate, underdeliver.
Hi,
Thanks for your review. AppSumo only allows us to add up-to 10 features listed on the product page. Because of this, we've listed the Pro plan tier name: "Monthly (100 monitors, 100 domains)". This is the tier listed on our website's pricing page, which, upon sign-up you're also agreeing to the plan's features and functionality as per our own terms and conditions.
"Notification contacts" has has this tier based limit, much like "Domain availability", "Blacklist monitors" and "Status pages" since 2020.
In terms of customer support, we attempted to iterate all of this information to yourself, but found there to be challenging communications.
The deal not being "Stackable" is mentioned by AppSumo on our page "Please note: This deal is not stackable"
I've had the opportunity to work with Ryan and experience first-hand the development process and his passion for this system. He works tirelessly and takes onboard customer feedback and suggestions with an aim to fine-tune the feature set.
Domain Monitor is the culmination of hard work and perseverance. It's a vital, cost-effective tool that makes maintenance and monitoring much easier. This is especially useful and time saving if you need to monitor multiple domains and services.
To anyone that is interested I would suggest trying it out (it's free) and take it from there, you won't be disappointed.
I'm using Domain Monitor to keep track of over 75 client domains. No more being blindsided by a domain expiration emergency! The SSL monitoring is a nice bonus and while I use another tool for uptime monitoring, I have no doubt that feature is on point. Just shows you how valuable even just the domain expiration monitoring feature is.
The site and dashboard are clear, concise, and well designed. Support is top notch, above and beyond responsive, detailed, and extremely open to feedback and suggestions. Nice work!
