This company has been such a disappointment. I had one discrepancy with my bank and Dutchie. Instead of working with me to fix the issue, they tried to re-take the money out of my account without informing me (at least let me put the correct amount in the account) and instead of informing me, they terminated my account. I went out of my way to reach out to them because they had not informed me of any of it. They first claimed it was all fixed then retracted and said they now need to terminate my account. So I am now in debt with a company that won’t let me pay them back. I am not just some woman who loves to smoke pot for recreational reasons. I have Crohn’s disease and it is something that supports and relieves me of my discomfort on a daily basis. The only dispensary near me only takes Dutchie pay online for pick up, if you don’t order online, you end up waiting on a line almost up to an hour or more. This has been a complete disappointment and I am going to assume this will start happening to more than just myself. I would have at least like to find a better solution or at least the opportunity to give them the fund I owe them. I have done multiple transactions with them so I was very surprised that it had come to this. I would recommend people to be aware and consider just going into the dispensaries to pay instead of using this company.
