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E-Commerce Benchmark Report
Customer support for E-commerce during COVID explained
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p/e-commerce-benchmark-report
Neeraj Thakur
•
4yr ago
VECA - Your eCommerce assistant
VECA is our plug and play, prebuilt intent recognition system for post-sales eCommerce support. Trained on 10 million user queries, automate your conversations with just a click.
6
102
p/e-commerce-benchmark-report
Neeraj Thakur
•
4yr ago
E-Commerce Benchmark Report - Customer support for E-commerce during COVID explained
"Me-commerce"; meeting a customer’s ever-changing & increasingly demanding expectations require a personalized approach that makes them feel special.In this report, we talk about the impact of the shift in e-commerce support from manual to automated and more.
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