Ebook: 5 Customer Success Strategies to Reduce Customer Churn in 90 days
Reduce Customer Churn in 90 days
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Launched on August 28th, 2018
Launched on May 31st, 2017
According to Sixteen Ventures, customers who aren’t fully engaged after 90 days don’t stay customers very long. This means that if your customer has a poor onboarding experience, s/he is likely to churn in the first 30-90 days. Now let’s take a look at the key factors which will help in designing a customer onboarding framework for B2B SaaS.
