We use Enterpret at Loom to get insights across all social, internal support tooling, public feedback boards, and more. It's magical! Couldn't recommend it enough to everyone who is running a product with lots of user sentiment/feedback all over the place. It's practically impossible to keep on top of the amount of noise in the world today about our products, and Enterpret helps make signal effortless.
Congratulations on the launch team!
Enterpret is the difference between hearing your customers and listening to them. There's no excuse for any customer obsessed org to not have Enterpret as a core part of their revenue stack.
Enterpret's approach to feedback insights is intriguing. Have heard from multiple folks that it delivers fast ROI and and actually enhances the product - something which is rare!
Kudos on the launch! Wishing you a steady climb.
Every company should be more user obsessed and Enterpret provides companies with the tools to do it, analyzing feedback from customers where they provide it. Congrats on the launch!
Best way for the entire company to track customer feedback on every aspect of their product and brand along with their PMs. Makes bringing customer voice into every meeting so easy!
As a happy customer, I've seen first hand how seriously Enterpret take their own customer feedback. Will the product generate a product strategy for you, no ;-) But will it help you quantify and qualify the firehose of customer feedback to inform your strategy and prioritisation, yes! It is a thoughtful tool, constantly getting better, and head and shoulders above anything else I have seen.
There are so many channels that customers organically share their feedback on - support tickets, social media etc and instead of only leaning on surveys, Enterpret helps you unify ALL that feedback. Being able to customize the AI models that synthesize and label feedback patterns is icing on top! So useful for product growth.
Feedback is a gift they say, and yet so much of customer feedback goes unnoticed and not acted upon by enterprises. Enterpret has truly democratized insights from customer feedback across the board to help enterprises listen to their customers every single day. Love the product, the flow and the awesome AI behind the magic! Well done and congrats.
Thanks, Deepak, for the kind words and the insights. I couldn't agree more that so much feedback goes unnoticed and not acted upon - such a big miss, especially for any company where feedback volume is so high. We appreciate you!
this could be a game changer for a lot of startup as startups rely heavily on customer/client feedback to grow and thrive! Huge congrat to Varun and the team. Great work!
