FullStory Customer Reviews 2025

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What do you think about FullStory?

Leave a review for the community

What do people think of FullStory?

The community submitted 51 reviews to tell us what they like about FullStory, what FullStory can do better, and more.

4.4/5All time (51 reviews)

1/5

Recently (0 reviews)

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Ralph Murly

•68 reviews

Despite its advanced capabilities, the tool is intuitive and easy to navigate, which made onboarding quick and seamless

4mo ago

Katherine Anne

•7 reviews

I usually work on analysis, so I need the full story to understand all user friction or success sessions. It's now a crucial tool in my daily work as an analyst.

1yr ago

Thomas Hallaran

Capitol AI

•11 reviews

great replay functionality, retention feature needs work

1yr ago

Bilal Ahmad Lone

•3 reviews

1yr ago

Herman Schutte

SiteSpeakAI

•5 reviews

This is so good! Only been using it for a couple of hours and already identified a bunch of things we need to improve on. Was actually cringing when I saw how users kept trying to do something but weren't able too.

8yr ago

Sameer Sontakey

BIOSTRAP

•1 review

We've been using Fullstory at Bridg for a while now and it's a really solid product. Learning about how your customers behaviors and how they interact with your product is crucial and Fullstory makes it drop-dead simple.

8yr ago

Axel Norvell

•1 review

FullStory is seriously one of the best things we use on our team. The ability to view how users interact, get stuck or even replay "something went wrongs" is incredibly useful. And as a designer, your design language is on point 👌. Keep it up FullStory team ;)

8yr ago

Paulo Andrade

•6 reviews

Fullstory is simply amazing. With FullStory you quickly learn what is working and what is not working with your website. Let us use it for free is really an amazing gesture since the tool is awesome. Too valuable. Simply love it.

8yr ago

George Nurijanian

prioritization.world

•9 reviews

They do one thing instead of many, and they do it well, but the pricing model didn't work all that well for us. Besides, it's still one step behind Amplitude and the likes in terms of seeing the customer journey. I would still recommend them for the search function.

6yr ago