My first acne script went fine. When I went to ask for an add on I was denied care because I’m a female with a little facial hair like most. Was not abnormal facial hair. They asked for clarification and while replying shut me down and said they can’t help me. If a dr asked me a question in person and walked out of his office I’d be in disbelief and this is no different. I’m still in disbelief since I do not have hormonal issues and recently had labs. They say you are banned forever after such denial of care. ETA: I had already been treated for acne, I just needed something more convenient.