Salesmachine is a customer success platform that helps subscription businesses onboard, retain and grow their customers. It brings all your customer data together in one place, helping you understand customer health, lifecycle stages and deploy customer success strategies to reduce churn and increase upsell.
Reduce your customer support costs by 30% with Generative AI.
Twig understands the intent of your customer queries. Looks up the correct answer from documentation, knowledge base, and past tickets. Proposes natural language answers to support agents.
It uses the latest in AI and Large Language Models like GPT3.
Haptik's Feedback Bot is an AI driven conversational feedback engine. Revamp your Customer feedback and #SayNoToSurveyForms. Our features - ✅Intelligent Time and Medium Selection ✅NPS score analysis ✅Sentiment Analysis ✅Live Chat for Critical Issues ✅AppStore/ PlayStore and Social Media Integration ✅Analytics Dashboard for Actionable insights