Hello guys, this is my honest review after the first time I used Podcastle!
I'm truly unsatisfied with the service because it has too many bugs, finally, I had to export my files to Adobe Audition to work on them.
Besides, the customer support is terrible! They charged me twice (for a bug) and they still have not refunded me after a week and they don't respond to their emails!
TLDR; Don't use Podcastle as it's full of bugs and the customer support is awful!
Stay away from this nonsense. I just recorded a 50-minute podcast episode, only to have the entire effort destroyed because Podcastle sent the wrong messages indicating the files on both sides were uploaded when they weren't. Now the episode is destroyed, and I'm left having to explain that to my guest. Tried to contact Support, it doesn't seem to exist. Use something else by people who care.
Congratulations on the launch! This is really amazing, and I appreciate the emphasis on reducing the risk of unauthorized voice cloning. Frankly, just developing capabilities to limit unauthorized voice cloning may become an entire industry of its own. Nicely done and I'm excited to see where it goes from here.
UI is terrible - no easily accessible support. Customer service is horrible. Actually just filed an Attorney General report to the state of Delaware (where they're technically based, but they're actually all in Armenia from what I can tell so they probably rent an empty buildling in Middletown just to have a US "base") so who knows if it will actually result in anything. Highly recommend Murf.ai as an alternative.
I've been using this service for over six months and I couldn't be happier! The podcast recording feature is flawless. Highly recommend it to anyone looking to break into the podcasting game.
I use Podcastle to edit music and it’s been such a life saver to have such an easily understandable website to work with. I love the simplicity yet wide range of features as well as the high sound quality! Such a good resource for little to no cost.
