Thank you for sharing your feedback—we genuinely appreciate it. We’re thrilled that you see potential in us, and we’re working hard to live up to that by making the platform more stable and reliable. Admittedly, we aimed high in the beginning, and we’re continuously learning and improving.
Regarding your experience with customer support, we’re truly sorry to hear about the delay. This is unusual, as our goal is to respond to requests within an hour. We’ll investigate this to ensure we address any gaps and provide the level of service you deserve.
Your patience means a lot to us as we strive to create a platform that truly meets your expectations. If there’s anything specific we can help you with, please don’t hesitate to reach out directly.
