My goal was to make cooking easy and eat healthy. This product does both. The easy part: this machine will cook meals I choose to cook myself (use Recette Magazine for home made recipes) or frozen meals that I order from Suvie (meals come frozen, no need to thaw because Suvie Robot does all the cooking, just follow directions on meal card and scan sticker, machine selects cook modes or you can schedule meal to be done when you want to eat it). The Eat Healthy part: meal selections are healthy (choice proteins with vegetables and starches). After each cook, I get a survey to share my feedback about the cooking results. When something goes wrong (like undercooked protein) I get a response back via email or a personal call to help. I’ve never experienced customer support like that before. Amazing, right? Suvie makes cooking easy and offers healthy meal choices. You pay for what you get. And I’m happy to pay extra for a product that has great customer service, makes my life easier and more healthy. My quality of life has improved so much. I use this product daily.