The Big Book of Churn

Awesome guide! The Big Book of Churn is not just great, it's a paramount resource for any serious business leader or CSM that wants to maintain a steady and healthy growth of their revenue & customers. I've only known @philipp_wolf2 for a little while but in this short time I started to really believe in what he does and the true value he aims to bring to the business space. Looking forward to many more releases 🙌

Love this guide-- the reason is for its simplicity. Health scores can be complicated but they don't need to be. Health scores are super helpful for identifying accounts or customers that might be at a greater risk to churn.

Congrats on this!