Trendy Butler is mediocre and demonstrates no intent to improve. The results are not better than ordering two random items from ASOS. Unfortunately Trendy Butler is nothing like ASOS — with Trendy Butler returns and exchanges are impossible to find and shipping is not even addressed.
To become an admirable company bringing real innovation Trendy Butler must first adopt policies competitive with a market leader like ASOS. First and foremost this means shipping items in their return packaging.