Wing

Refused to port out a number when we switched companies. Told us it was OUR fault because we did not call then after asking for our port out information. It was never in the port out information that we had to call them to port out our numbers.

Tried to transfer my number for over two weeks and still couldn't get it done. Was told I would be able to speak with a supervisor but I never could. I advise staying away from this company.

Every month you have to reset your network setting (WiFi passwords) just to “fix” an issue that won’t even be solved on your end. They will wait 4-5 business days before your issue ever magically get solved. Had this issue 5 months in a row now. Worst phone company ever and the biggest scam I’ve ever seen.

No customer service at all!!! Impossible to reach anyone by phone and even by chat. Good luck if your phone stopped working or any issue!

I have had Wing for 2 years now. I have never failed to reach an agent quickly and resolve any issue that has arisen. Today, I ported my number flawlessly to a work phone (under 15 minutes time span) and ordered a new sim and phone number from Wing for personal use. I am a happy Wing customer.

If anybody is considering switching, just don't. They try everything they can to make you switch and once you switch they don't accept the commitments they made. I switched from Verizon, I had a 1 year contract remaining with a BOGO deal, so I was paying for one phone and I was getting credit for the other phone, my monthly bill was $135. When I saw the wing add pop up on my timeline I reached out to ask if they would honor the BOGO deal and carry my contract over which would save me around $30/month. And to my surprise agent I was talking to informed me they would cover both phones, so I switched. Now I am being told they won't even though I have the screenshots of the conversation with their agent. If you are in a contract with a special deal like me do not switch!!!

This company is full of liars. They tell you one thing and do another. When you try to port out, they make your account inactive so you can’t keep your number.

Horrible company keep trying to take money from my account that I never and couldn’t activate. No refunds from them and told them to cancel being I could not get service I was promised. The continue daily to try and get money from my account. Now I have to turn them in for trying to fraud me. I’m a stroke survivor and they are trying to rip me off. I have to much time fighting for my life right now. Avoid them at all costs !

My friend commented on this FB ad where they were bashing AT&T "they use AT&T towers," which is the truth, and they immediately blocked him from this FB page. That is a big sign of a shady company. Stay clear. They manipulate their audience and reviews apparently