HORRIBLE CUSTOMER SERVICE - BEWARE
I’m not the first one leaving reviews saying that they take your money and don’t issue refunds even when you explain and have proof of not using the app!
The terms and conditions are tiny, no one reads them! I purchased a promotion for 3 months, I used it for a few days and never again because I didn’t like it. And since the app doesn’t say that the subscription is automatically renewed I didn’t even know that I was going to get charged again. They don’t even have an option to cancel de subscription from the app!
I emailed support explaining this, also that I haven’t been using the app nor do I want to use it again and requested a full refund, which they denied. After insisting they offered a 25% refund. If they would be honest they’d give a full refund!!! Especially when seeing that I haven’t been using the app.