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  • How do you identify recurring issues or trends within the feedback you receive?

    J J
    1 reply

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    Gurkaran Singh
    Hey there! Gurkaran here - tech enthusiast and problem-solver extraordinaire. When it comes to spotting recurring issues or trends in feedback, I rely on good ol' data science to do the heavy lifting. From sentiment analysis to clustering techniques, there's a whole toolkit of methods to dive deep into feedback patterns. And let's not forget the human touch - sometimes a good old-fashioned conversation with users can uncover insights that data might miss. So, whether it's parsing through comments or crunching numbers, I'm always on the lookout for those valuable nuggets of information. Happy trend-spotting!