Userback is a market-leading user feedback platform helping 20,000+ software teams to understand what customers need so they can build better web applications faster.
Userback streamlines and automates the real-time in-app collection, evaluation and management of visual feedback and contextual surveys. With Userback product managers and developers can validate ideas, optimize product-market fit, prioritize features for roadmaps, fix bugs and deliver value with greater insight.
Feedback collection is critical for us, and Userback just gets it. Compared to competitors, the visual feedback tools are next level. It makes it easy for our clients and users to share issues or ideas without confusion. Bonus: seamless integrations with our existing tools.
I have been using Userback for many years. It's one of its kind and can be used in different ways. Think of it as a user friendly feedback tool with screenshots enabled, a form to get users input, or as a project management tool to handle clients' requests. It is all that and more!