As a paying customer, I'm using only the upscaling tool. While I like the quality of the output, I am more than dissatisfied with the performance.
Today I wanted to enlarge a photo 2304 x 1792 px (four times enlargement, default setting) and the service tells me that this would take 19 hours. Position in queue: 1149.
Is this a joke?
⚠️TERRIBLE!! ⛔️ NO CUSTOMER SUPPORT REPLIES EVER!! Since subscribing (2 months now) cannot log into account anymore??? Really liked the product but what is the point if you can't log into your account and use the service after paying!? OVER THE LAST 2 MONTHS OF SUBSCRIBING NOBODY EVER REPLIES TO SUPPORT TICKETS TO FIX THE ISSUE? Just automated email replies giving links to stack community for assistance (click on the link and lands on a page saying OOPS SOMETHING WENT WRONG and LINK NO LONGER EXISTS) + a link to waste more time dealing with their chatbot assistant who constantly replies I'M SORRY - DIDN'T UNDERSTAND YOUR QUESTION - SHALL I FORWARD YOUR QUESTION TO THE CLIPDROP TEAM (who NEVER answer or get back to you!) Really frustrating. NO HUMANS AT THIS COMPANY TO DEAL WITH. Just get stuck in a loop of automated email responses with dead links and a chatbot assistant who will forward your support questions to the support team who NEVER reply! 2 months is long enough to be sending support questions and getting NO replies EVER! Just use their free version. Don't be tempted to upgrade and start paying. Once you start paying you can't log into your account anymore. Bait and switch much??? PAYPAL DISPUTE OPENED FOR REFUND. Great product... BAAAAAAAAD SMELLY BUSINESS!!! 💩
Unfortunately, it's impossible to use with anything other than teddy bears and unicorns. I do nude photography, and all the tools are practically impossible to use because there's a filter. It's misplaced puritanism, simply a shame in our time. I'm quite disappointed with my monthly subscription. I'm glad I didn't make the mistake of opting for a yearly one.
