The best alternatives to KnowledgeBase are Intercom, Stonly, and Drift. If these 3 options don't work for you, we've listed over 20 alternatives below.
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Intercom— Startups get 90% off Intercom, the complete AI first customer service platform
Stonly deploys step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers.
Stonly’s knowledge is interactive and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way.
Learn how Stonly empowers thousands of companies to support millions of customers at https://stonly.com/
HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers.
Empower your support with AI for instant responses, smoothly transitioning to human teams for complex issues, and boosting satisfaction while cutting costs.
A Single Platform that provides you deep customer analytics, marketing automations, business performance analytics and more features to help you to grow and scale your digital businesses.
Introducing Hansei, a revolutionary platform that simplifies your knowledge base for you and your customers. Chat with your data and get instant answers.
LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers. You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.
Somi seeks to answer all of your workplace questions. Try asking it to summarize an entire slack channel or answer a specific question! Somi will answer as accurately as it can based on the contents in the slack channel.
1. Invite @Somi to your channel
2. Run any Somi commands in the channel
Kaila is an advanced artificial intelligence that can learn all your company knowledge in seconds and then provide very accurate answers to any question.
Yentabot indexes past conversations in public channels that it is invited to. Then it uses that data to answer questions and shares links to the conversations that informed the answer. Mention @yentabot to ask questions and get instant answers.
Glomad is automated 🤖 and kept up-to-date 🔥 knowledge base on how a traveler can get a visa. It collects and comfy packs updates about embassies, visas, documents and covid requirements. Don't be crazy about how to go next. Do travel when you travel 😊
The first chat assistant that replaces your knowledge base. Amanu learns from your messages, documents, meetings and answers questions like your more experienced colleagues, minus the judgemental tone. Stop searching for stuff. Just ask Amanu!
Flappypedia is grammerly for companies wiki. Flappypedia helps find important knowledge/keyword highlighted within apps like Gmail, Google Docs, Confluence etc. To know more click here https://flappypedia.page.link/qbvQ
PaceKB is a hosted Knowledge Base service that helps reduce average support time significantly. We do this by collating all of your most recently asked questions into a website where users can get instant detailed answers without needing to wait for a support
The HelpCenter.io plugin for ChatGPT makes it even easier for anybody to start and maintain a knowledge base. You can use ChatGPT as your knowledge base assistant and let it do most of the work in analyzing and suggesting ideas for content improvements.
AppRoom boost your digital product operation with a bio link website, file sharing hub and customer support platform. Set up in a minute with AppRoom, no coding required.