This is a review of Stripe Atlas: There is a pretty major bug in their dashboard or the Atlas process itself which has caused a bit of a nightmare for my two businesses. My active business (oldco) which is collecting payments in production somehow got clobbered when they set up my new Stripe Atlas business (newco), and it became a bit of a tragic comedy - the newco suddenly was named the same name as my oldco and both the dashboard and customer service swore up and down that they established oldco (they had not), even though I had their own documents to prove that newco had been set up by them. Now I'm about 15 messages deep in a quagmire of terrible customer service, punting the tickets back and forth, finger-pointing at other teams and at me (as if this was something I could have possibly done) - they basically seem to have no idea what they are doing. I wished I could recommend them, as I like Stripe in general - but this issue and the lack of competent customer service to handle it is quite distressing.
