Front - Product Information, Latest Updates, and Reviews 2025

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What is Front?

Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle.

Do you use Front?

Team collaboration software•Email clients•Customer support tools

Recent Launches

Front The shared inbox for teams

Launched on April 19th, 2019

Front Efficient email for teams

Launched on November 15th, 2018

Equity Calculator Figure out what your equity is worth

Launched on January 22nd, 2018

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Review Front?

4.88/5 based on 57 reviews

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Maker reviews

Sol used this to build

BestInterest for Coparents

(48 points)

We tried Intercom first, but it turns out Front was what we were actually looking for. The UI is well thought out, and it's clear that they've put some thought into UX. Our experience so far has far exceeded our expectations.

3mo ago

Reviews

Ryan Hoover

Product Hunt

•26 reviews

I'm a HUGE fan of Front. We use it at Weekend Fund for its collaborative features, most notably shared email drafts and inbox chat. We previously used Spark, which has the same feature set, but found it slow and buggy.

2yr ago

Daniel Zaitzow

Launching soon!

•178 reviews

Really like the direction of the product

3mo ago

Charly Amoruso

Wizards.lat

•11 reviews

With Front you don't need to use email for your teams. You can live in Front without a problem. Downside is that is a bit expensive and only offers annual plans.

1yr ago

Amanda Nexy

•4 reviews

Great. Im using it for my hobby.

1yr ago

Shayla Paskewitz

•1 review

Front transformed our internal customer service experience. It's the ultimate inbox powerup. I'd highly recommend giving it a try if you have a high email volume, multiple channels, or both.

2yr ago

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