Gainsight™, the Customer Success company, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight’s product helps you touch customers effectively, track customer health consistently and transform the way your company orients around the customer.
Executives from over 600 companies answered questions about their current PLG strategy, their investment plans for the next 12 months, and the performance metrics they use to ensure durable growth.
SaaStr 040: Allison Pickens, VP of Customer Success & Business Operations @ Gainsight
