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Create and train a bot that works with your phone number and automatically replies to customer queries received via SMS. You can connect webhooks to fetch dynamic user data to further automate a lot of queries like account related information like order status, account balance, subscription date, transaction data etc.
Intercom via SMS is an integration for Intercom to let your customers or leads text you and your support agents can reply to them directly from Intercom as text message. Goal is to make customers happier and close more deals by offering personal attention to customers - at scale, without changing their behaviour and without losing any productivity
