PingPong
The easiest way to run remote #userresearch
•22 reviews
•8 followers
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Been using Ping Pong for a few months. Has fast become one of my favourite UX tools due to the communication with the support team/product owner (Zsolt is amazing!), ability to feedback an influence the roadmap and the overall quality and painlessness of the product. Looking forward to many more things to come!
As a global company we consider user input the basis of everything we do - however, before pingpong, we didnt have any options to access a global pool of participants, without adding an administrative overhead. Since we use pingpong, more of the teams are able to adopt the human-centered approach and start practicing user research, as pingpong makes it insanely easy to setup and schedule research projects, and offers awesome functionality to conduct various types of sessions via their video call tool. It honestly saved us researchers from going crazy, allows the teams to learn and create valuable solutions and allows the company to lower business risk - sounds too good to be true but it is. 🏓🙏✨
I needed a user testing tool that can deliver me highly targeted users to test my business / product plan. PingPong did the job and it was also easy to use plus it didn't break the bank.
We use PingPong on a weekly basis, it provides a quick and painless access to users from a wide array of geographical locations. Many nomads and frequent travellers who speak good English, so it is ideal for quickly getting insight within the travel domain. Zsolt was incredibly helpful and attentive to our early feedback on the system, it is a joy to work together.
