HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers.
We use this chat for a few months. Great functional, quickly develop of new features. But, you need to wait more than 20-50 min for an answer from manager.
I do like this product. It's easy to use, easy to set up and looks very nice. For me visual appearance is important and I'm totally satisfied. 10/10 ;)