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Launched on November 18th, 2016
ASAP is a self-service tool that can help brands embed their help center into their website, mobile app or SaaS product. It ensures that contextual help is always made available to your customers through Zia Bot, an AI-powered chat assistant.
Excellent tool for Help Desk, many more options than the old app and easy to use.
It Would be great if Desk could have a connection to open ZOHO CRM Potentials from tickets and able to relate to agent, account, contact.
Full integration with other applications for a better service to customers (CRM, Campaigns, Facebook, etc)
